Vacuum-packed meat can sometimes have a musky odour when first opened. We recommend that you unpack any chilled meat you want to consume, and leave it in the fridge unwrapped for around an hour. This will aerate the meat.
If you have any concerns about the quality or safety of the meat, or if the odour seems unusual or particularly strong, please contact us within 12 hours of your order. Please reach us via WhatsApp (90951817), our website's webchat, or email (orders@steak-king.com) as soon as possible. We will sort out this issue as swiftly as possible.