Technical Questions

Can I order through WhatsApp?

Unfortunately, we do not currently offer ordering through WhatsApp. However, you can easily place your order online through our website. Simply visit Steak-king to browse our selection and make your purchase. If you have any questions or need assistance while placing your order, please feel ...

How can I get more information about products?

To get more information about products, detailed descriptions are provided underneath the product image on each product page, and we provide icons next to the product image that define properties about the product such as Halal restrictions, free-range certications, country of origin, and hormone...

How can I view my order history and account information?

To view your order history and account information, please try the following: Check Your Email: Every time you make an order, we send an email confirmation containing all order details. You can find all past and current order details here. Use the "Find Order" Button on our webchat: You can use ...

How do I cancel an order I've already placed?

If you would like to cancel an order, please do so at least 48 hours before you pick-up/delivery date. Please note that we cannot make refunds if products have already been prepared, packaged, or sent out for delivery, so please notify us as soon as possible. We typically offer refunds in the fo...

How do I modify an order I've already placed?

If you would like to modify an order, please do so at least 24 hours before you pick-up/delivery date. Please note that we cannot make refunds if products have already been prepared, packaged, or sent out for delivery, so please notify us as soon as possible. We typically offer refunds in the fo...

How do I search the FAQ?

You can view our FAQ answers either through the chatbox in the bottom right corner or our website's FAQ page. Search your question in the FAQ search bar for a specific article, or press the magnifying glass to see all FAQ topics. Please scroll through our articles until you find some...

I am confused about a product. What do I do?

If you're confused about a promotion or product, please contact our Customer Service team for clarification. They will be happy to assist you and provide the information you need to resolve any confusion. Please contact us through either WhatsApp (90951817), our website's webchat, or email (orde...

I am confused about a promotion. What do I do?

I need some assistance with shopping.

If you need assistance with shopping, please click on the chat bot bubble located at the bottom right corner of the page. One of our sales representatives will be happy to assist you there. Our team is here to help make your shopping experience as smooth and enjoyable as possible. Our team is k...

Where can I find Customer Service?

To reach Customer Service, you can contact us through WhatsApp at 90951817, send a message using our website's chatbox, or email us at orders@steak-king.com. Our chatbot is best used for any FAQ, shopping assistance, or for any assistance regarding making an order. Our whatsapp and email is ...

Where can I find the recipes?

All of our recipes are found on our website. You can also find our TV channel, and our blogs in the same location. Simply click on these drop downs to find your cooking information! Here is the link! \