If you anticipate being late to pick up your order, please contact our customer service team through either WhatsApp (90951817), our website's webchat, or email (orders@steak-king.com). Our pick-up hours are 10 am - 6 pm from Monday-Saturday, and 11 am - 4 pm on Sunday/public holidays. If you arrive outside of these times, there may not be anyone to serve at the fulfilment center.
We understand that unforeseen circumstances can arise, and we'll do our best to accommodate your situation and ensure a smooth collection process. Your timely communication allows us to make necessary arrangements and assist you effectively. So please reach out to us as soon as possible. We will try to keep your order for along as possible, but reserve the right to discard it if you fail to pick-up.