My product seems expired.

If you believe the meat you received is off or expired, please follow these steps:
  1. **Initial Smell**: Vacuum-packed meat may have a musky smell when initially removed from the packaging. However, if you suspect it is off, proceed to the next step.
  2. **Refrigeration**: Let the meat sit in the refrigerator, out of its packaging, for about an hour. This allows it to aerate.
  3. **Second Smell Check**: After an hour, smell the meat again. If you still believe it smells unsafe to eat, please do not cook it.
  4. **Contact Customer Service**: If you're still unsure about the meat or believe it's expired, please contact our Customer Service team. Attach a photo of the meat along with your concerns. They will assist you further.
Your safety and satisfaction are our top priorities, and we're here to address any issues you may encounter with your order. Reach us within 12 hours of your delivery via either WhatsApp (90951817), our website's webchat, or email (orders@steak-king.com). Our team is ready to assist you and resolve the issue as quickly as possible.

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